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Insert the tray into the printer. The printer will display the tray’s media type and size. If the
configuration is not correct, press the key when the printer prompts you to configure the tray for
type and size. (For more information see
If the configuration is correct, press to clear the message.
Loading undetectable standard-sized media into Tray 2 and optional
If media is loaded in optional Tray 3 when the printer is in sleep mode, the printer
will not sense new media when it comes out of sleep mode. This could cause the printer to use
wrong paper for a print job. Be sure to wake the printer before loading media in optional Tray 3.
Undetectable standard-sized media sizes are not marked in the tray, but are listed in the Size menu for
The following undetectable standard-sized media is supported in the 500-sheet trays: executive (JIS),
8.5 x 13, double Japan postcard, and 16K.
Do not print cardstock, envelopes, heavy or extra heavy paper, or unsupported sizes
of media from the 500-sheet trays. Print on these types of media only from Tray 1. Do not overfill
the input tray or open it while it is in use. Doing so can cause paper jams.
Remove the tray from the printer.
Configuring input trays