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media sizes: 8.5 x 13 and Executive (JIS), double Japan postcard, and custom. The printer automatically
detects the media size in these trays based on the tray’s paper guide configuration. (See
The paper path for optional Tray 3 passes through Tray 2. If Tray 2 is partially pulled
out or removed, media from optional Tray 3 cannot feed into the printer. The printer will stop and
generate a message that Tray 2 must be installed. Similarly, all installed trays that are above the
tray that is being used must be closed in order for paper to feed into the printer.
Loading detectable standard-sized media into Tray 2 and optional
If media is loaded in optional Tray 3 when the printer is in sleep mode, the printer will
not sense new media when it comes out of sleep mode. This could cause the printer to use wrong
paper for a print job. Be sure to wake the printer before loading media in optional Tray 3.
The following detectable standard-sized media is supported in Tray 2 and optional Tray 3: letter, legal,
executive, A4, A5, and (JIS) B5.
Do not print cardstock, envelopes, heavy or extra heavy paper, or unsupported sizes
of media from the 500-sheet trays. Print on these types of media only from Tray 1. Do not overfill
the input tray or open it while it is in use. Doing so can cause jams in the printer.
Remove the tray from the printer.
After sliding the tray out, lift the tray up slightly to remove it.
Configuring input trays