Laserjet printer HP МФП HP LaserJet Pro 400 M425

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The product prints slowly ............................................................................................................... 189

Solve walk-up USB printing problems .............................................................................................................. 190

The USB Flash Drive menu does not open when you insert the USB accessory ............................ 190
The file does not print from the USB storage accessory ............................................................... 190
The file that you want to print is not listed in the USB Flash Drive menu ..................................... 190

Solve direct connection problems .................................................................................................................... 191
Solve wired network problems ......................................................................................................................... 192

Poor physical connection ................................................................................................................ 192
The computer is using the incorrect IP address for the product ................................................... 192
The computer is unable to communicate with the product ........................................................... 192
The product is using incorrect link and duplex settings for the network ...................................... 193
New software programs might be causing compatibility problems ............................................. 193
The computer or workstation might be set up incorrectly ............................................................ 193
The product is disabled, or other network settings are incorrect ................................................. 193

Solve wireless network problems ..................................................................................................................... 194

Wireless connectivity checklist ....................................................................................................... 194
The product does not print after the wireless configuration completes ...................................... 194
The product does not print, and the computer has a third-party firewall installed ..................... 195
The wireless connection does not work after moving the wireless router or product ................. 195
Cannot connect more computers to the wireless product ............................................................. 195
The wireless product loses communication when connected to a VPN ........................................ 195
The network does not appear in the wireless networks list .......................................................... 195
The wireless network is not functioning ........................................................................................ 195
Perform a wireless network diagnostic test .................................................................................. 196
Reduce interference on a wireless network ................................................................................... 196

Solve product software problems with Windows ............................................................................................. 197

A print driver for the product is not visible in the Printer folder ................................................... 197
An error message was displayed during the software installation ............................................... 197
The product is in Ready mode, but nothing prints ......................................................................... 197

Solve product software problems with Mac OS X ............................................................................................. 199

The print driver is not listed in the Print & Fax or Print & Scan list ................................................ 199
The product name does not appear in the product list in the Print & Fax or Print & Scan list ...... 199
The print driver does not automatically set up the selected product in the Print & Fax or Print
& Scan list ........................................................................................................................................ 199
A print job was not sent to the product that you wanted .............................................................. 199
When connected with a USB cable, the product does not appear in the Print & Fax or Print &
Scan list after the driver is selected. .............................................................................................. 200
You are using a generic print driver when using a USB connection ............................................... 200

Remove software (Windows) ............................................................................................................................ 201
Remove software (Mac OS X) ............................................................................................................................ 202

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