The No fax answer. message appears Laserjet printer HP МФП HP LaserJet Pro 400 M425

Page: 126 from 228

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a.

From the Home screen on the product control panel, touch the Setup   button.

b.

Open the 

Service

 menu.

c.

Open the 

Fax Service

 menu.

d.

Select the 

Run Fax Test

 item.

The Fax is busy. message appears

Try sending the fax again.

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

Check for a dial tone on the phone line by using the 

Start Fax

 button.

Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone

line, and making a voice call.

Plug the product phone cord into a jack for another phone line, and try sending the fax again.

Try a different phone cord.

Send the fax at a later time.

If the error persists, contact HP. See 

www.hp.com/support/ljm425series

 or the support flyer that came

in the product box.

The No fax answer. message appears

Try to resend the fax.

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.

Plug the product phone cord into a jack for another phone line.

Try a different phone cord.

Make sure that the phone cord from the wall telephone jack is plugged into the line   port.

Check the phone line by using the 

Run Fax Test

 option from the 

Service

 menu on the control panel.

a.

From the Home screen on the product control panel, touch the Setup   button.

b.

Open the 

Service

 menu.

c.

Open the 

Fax Service

 menu.

d.

Select the 

Run Fax Test

 item.

If the error persists, contact HP. See 

www.hp.com/support/ljm425series

 or the support flyer that came

in the product box.

110 Chapter 6   Fax

ENWW