No dial tone. Laserjet printer HP МФП HP LaserJet Pro 400 M425

Page: 125 from 228

background image

An error message displays on the control panel

The Communication error. message appears

Allow the product to retry sending the fax. Re-sending temporarily reduces the fax speed.

Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the

product phone cord into a jack for another phone line.

Try a different phone cord.

From the control panel, change the 

Fax Speed

 option to the 

Medium(V.17)

 setting or 

Slow(V.29)

 setting.

a.

From the Home screen on the product control panel, touch the Setup   button.

b.

Open the 

Fax Setup

 menu.

c.

Open the 

Advanced Setup

 menu.

d.

Open the 

Fax Speed

 menu.

e.

Select the correct setting.

Turn off the 

Error Correction

 option.

a.

From the Home screen on the product control panel, touch the Setup   button.

b.

Open the 

Service

 menu.

c.

Open the 

Fax Service

 menu.

d.

Open the 

Error Correction

 menu.

e.

Select the 

Off

 setting.

NOTE:

Turning off the 

Error Correction

 option can reduce image quality.

If the error persists, contact HP. See 

www.hp.com/support/ljm425series

 or the support flyer that came

in the product box.

No dial tone.

Make sure that the telephone cord is plugged into the correct port on the product.

Make sure that the telephone cord from the product is plugged directly into the wall telephone jack.

Check for a dial tone on the phone line by using the 

Start Fax

 button.

Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.

Unplug the telephone cord from both the product and the wall and replug the cord.

Make sure that you are using the telephone cord that came with the product.

Plug the product phone cord into a jack for another phone line.

Check the phone line by using the 

Run Fax Test

 option from the 

Service

 menu on the control panel.

ENWW

Solve fax problems 109