Fax error messages Laserjet printer HP МФП HP LaserJet Pro 400 M425

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Control panel message

Description

Recommended action

No dial tone.

The product could not detect a dial tone.

Check for a dial tone on the phone line by

touching the 

Start Fax

 button.

Unplug the telephone cord from both the

product and the wall and replug the cord.

Make sure that you are using the telephone

cord that came with the product.

Unplug the product telephone cord from the

wall, plug in a telephone, and try making a

voice call.

Make sure that the phone cord from the wall
telephone jack is plugged into the line 

 port.

Plug the product phone cord into a jack for

another phone line.

Check the phone line by using the 

Run Fax Test

option from the 

Service

 menu on the control

panel.

If the error persists, contact HP. See

www.hp.com/support/ljm425series

 or the

support flyer that came in the product box.

No fax answer.

Canceled send.

Attempts to redial a fax number failed, or the

Redial if No Answer

 option was turned off.

Call the recipient to ensure that the fax

machine is on and ready.

Check that you are dialing the correct fax

number.

Check that the redial option is enabled.

Unplug the telephone cord from both the

product and the wall and replug the cord.

Unplug the product telephone cord from the

wall, plug in a telephone, and try making a

voice call.

Make sure that the phone cord from the wall
telephone jack is plugged into the line 

 port.

Plug the product phone cord into a jack for

another phone line.

If the error persists, contact HP. See

www.hp.com/support/ljm425series

 or the

support flyer that came in the product box.

ENWW

Solve fax problems 107