Fax error messages Laserjet printer HP МФП HP LaserJet Pro 400 M425

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Control panel message

Description

Recommended action

Fax is busy.

Redial pending.

The fax line to which you were sending a fax

was busy. The product automatically redials

the busy number.

Allow the product to retry sending the fax.

Call the recipient to ensure that the fax

machine is on and ready.

Check that you are dialing the correct fax

number.

Open the 

Service

 menu, and touch the 

Fax

Service

 button. Touch the 

Run Fax Test

 button.

This test verifies that the phone cord is

connected to the correct port and that the

phone line has a signal. The product prints a

report with the results.

If the error persists, contact HP. See

www.hp.com/support/ljm425series

 or the

support flyer that came in the product box.

Fax receive error.

An error occurred while trying to receive a fax.

Ask the sender to resend the fax.

Try faxing back to the sender or another fax

machine.

Check for a dial tone on the phone line by

touching the 

Start Fax

 button.

Check that the telephone cord is securely

connected by unplugging and replugging the

cord.

Make sure that you are using the telephone

cord that came with the product.

Open the 

Service

 menu, and touch the 

Fax

Service

 button. Touch the 

Run Fax Test

 button.

This test verifies that the phone cord is

connected to the correct port and that the

phone line has a signal. The product prints a

report with the results.

Decrease the fax speed. Ask the sender to

resend the fax.

Turn off error-correction mode. Ask the sender

to resend the fax.

NOTE:

Turning off error-correction mode can

reduce the quality of the fax image.

Connect the product to a different phone line.

If the error persists, contact HP. See

www.hp.com/support/ljm425series

 or the

support flyer that came in the product box.

ENWW

Solve fax problems 105