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Using f11 recovery tools
completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to
recover your operating system and software. To check for the presence of a recovery partition, select
Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives
section of the window.
To recover the original hard drive image using
, follow these steps:
If possible, back up all personal files.
If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.
If the HP Recovery partition has been deleted, you must recover your operating system
and programs using the Windows Vista operating system DVD and the Driver Recovery disc
(both purchased separately). For additional information, refer to the “Using a Windows Vista
operating system DVD (purchased separately)” section.
Turn on or restart the computer, and then press
while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
while the “Press <F11> for recovery” message is displayed on the screen.
Follow the on-screen instructions.
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