Cables and connectors Laptop chromebook HP HP Chromebook 13 G1

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Removal and replacement preliminary 

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screw driver

Magnetic screw driver

Phillips P0 screw driver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly 
and assembly procedures.


As you remove each subassembly from the computer, place the subassembly (and all accompanying 

screws) away from the work area to prevent damage.


Before attempting to insert a USB recovery image, make sure to power on the unit completely until it 

reaches the Google login screen. The TouchPad firmware updates when unit is turned on for the first time. If 
interrupted, the TouchPad could stop working. If the TouchPad stops working, follow the steps to image the 
unit using the RMA shim process. This will reactivate the TouchPad firmware. If this does not fix the issue, 
replace the TouchPad through warranty service. 

Plastic parts


Using excessive force during disassembly and reassembly can damage plastic parts. Use care 

when handling the plastic parts. Apply pressure only at the points designated in 
the maintenance instructions.

Cables and connectors


When servicing the computer, be sure that cables are placed in their proper locations during 

the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat 
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid 
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught 
or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear 


Chapter 4   Removal and replacement preliminary requirements