Troubleshooting H series Acer H6510BD Plus

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3

Partial, scrolling 

or incorrectly 

displayed image

(For notebooks)

For an incorrectly displayed image:

Follow the steps for item 2 (above) to adjust 
the resolution of your computer.

Press the toggle output settings. Example: 
[Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8], 

Gateway [Fn]+[F4], IBM [Fn]+[F7], HP [Fn]+[F4], 

NEC [Fn]+[F3], Toshiba [Fn]+[F5]

If you experience difficulty changing resolutions or 
your monitor freezes, restart all equipment 

including the projector.

4

The screen of the 

notebook 

computer is not 

displaying your 

presentation

If you are using a Microsoft

®

 Windows

®

 based 

notebook: Some notebook PCs may deactivate their 

own screens when a second display device is in use. 

Each has a different way to be reactivated. Refer to 

your computer's manual for detailed information.

If you are using an Apple

®

 Mac

®

 OS based 

notebook: In System Preferences, open Display and 

select Video Mirroring "On".

5

Image is unstable 

or flickering

Adjust the "Tracking" to correct it. Refer to the 
"Image" section for more information.

Change the display color depth settings on your 
computer.

6

Image has vertical 

flickering bar

Use "Frequency" to make an adjustment. Refer to 
the "Image" section for more information.

Check and reconfigure the display mode of your 
graphics card to make it compatible with the 

projector.

7

Image is out of 

focus

Make sure the lens cap is removed.

Adjusts the focus ring on the projector lens.

Make sure the projection screen is within the 
required distance of 3.3 to 29.7 feet (1.0 to 9.1 

meters) (XGA series) / 3.3 to 25.2 feet (1.0 to 7.7 

meters) (WXGA series) / 3.3 to 33.8 feet (1.0 to 10.3 

meters) (720p series) / 3.3 to 24.6 feet (1.0 to 7.5 

meters) (1080p series) from the projector. Refer to 

the "How to get a preferred image size by adjusting 

distance and zoom" section for more information.

8

Image is stretched 

when displaying a 

"widescreen" 

DVD title

When you play a DVD encoded in anamorphic or 16:9 

aspect ratio you may need to adjust the following 

settings:

If you play a 4:3 format DVD title, please change the 
format to 4:3 in the projector OSD.

If the image is still stretched, you will also need to 
adjust the aspect ratio. Set up the display format to 

16:9 (wide) aspect ratio on your DVD player.

If you play an Letterbox (LBX) format DVD title, 
please change the format to Letterbox (LBX) in the 

projector OSD.